Testing a smart meter yourself

Without specialist equipment, it will always be difficult to be 100% sure about your smart meter, but there are some telltale signs that you can look out for which may indicate that you have a faulty meter. Some things to look out for include:

• If you are using a similar amount of energy overnight, in the evening and in the middle of the day, this may indicate a problem.
• If electricity consumption stays the same hour by hour or day by day this may also indicate a fault.
• If bills are erratic it could show a problem.
• If you turn off all the appliances in your home or place of business and it still shows significant amounts of energy are being consumed, this could indicate that there’s a problem.